We collect your name and personal details during the booking process. We retain these details securely, as a part of our customer records. We do not sell, give or share this data to any other person or organisation.
Credit card payments are processed by Eway, a recognised Australian secure payment processing organisation. Eway is responsible for collecting your payment details and sending the payment to our bank. Radiance Retreats does not keep credit card details on file. There are times when a guest gives us their credit card details, and asks that we enter the details for them. We destroy the details once the payment is made.
We recognise that your privacy is very important to you. We are committed to protecting the privacy of your personal Information in accordance with the Federal Government Privacy Act 1988 (as amended by the Privacy Amendment (Private Sector) Act, 2001). The Privacy Act details National Privacy Principles that set minimum standards for how private sector organisations should collect, use, disclose, keep secure and provide access to Personal Information. We are also committed to the new European Union General Data Protection law.
If you have any questions regarding our policies, please contact us at firstname.lastname@example.org